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Fortunately for our clients, the manufacturer worked very hard to overcome the rather large backlog and was able to improve lead times over the course of the year.” “A perfect storm of increased consumer demand, scheduling challenges at the beginning of the year, and the industry-wide railcar shortage really impacted the OTD times for one particular domestic truck lineup.
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Some vehicles manufactured overseas had extended lead times, but regular updates from those OEMs helped us plan accordingly and allowed us to proactively update our customers,” said Partha Ghosh, director, North American vehicle supply chain for ARI. “Order-to-delivery timing provided by manufacturers generally held true for a majority of the 2018 model-year vehicles and for many, were comparable to 2017 models.
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The survey methodology calculated OTD times for cars from the day an order was placed with a factory to vehicle delivery to a dealer (not driver pickup). Almost all vehicle lines were delivered, on average, within or ahead of the OEMs posted lead time. Similar to last year, 2018 order-to-delivery timeframes for most passenger car and crossover models remained relatively flat with delivery times for some models decreasing. Close Look at 2018 Order-to-Delivery Times The days spent at an upfitter were not included in truck OTD times. Truck OTD was calculated from order placement to delivery to an upfitter or, if no upfitting was required, to a dealer. The AF OTD survey tracked deliveries of approximately 208,607 new vehicles in the 2018 model-year, representing 102 different models.
These were among some of the many findings that were revealed by Automotive Fleet’s 19th annual OTD survey, which is based on data and analyses provided by nine fleet management company (FMC) survey partners that included ARI, Donlen, Element Fleet Management, Emkay, Enterprise Fleet Management, LeasePlan USA, Merchants Fleet Management, Mike Albert Fleet Solutions, and Wheels Inc. “Import SUVs, vans, and trucks were not as consistent due to greater retail and fleet demand for these models.” “We did see consistent or decreased lead times on many import manufacturer vehicle lines – particularly sedans,” said Krams. This observation was reinforced by Krams of Wheels. “The biggest delays we encountered were for pickup trucks, cab chassis, and cargo vans.” This gives them the ability to match a pre-ordered vehicle to a new order, which ultimately reduces the lead-time,” said Cindy Gomez, VP of vehicle acquisition services for Donlen. I attribute this primarily to their process in evaluating past fleet orders and pre-ordering vehicles, along with the ability to be flexible to make minor changes to the vehicles. “We saw an improvement in order-to-delivery times for the import OEMs specifically Subaru, Toyota, and Hyundai. “We did see quality holds on some models after plant downtime - particularly the Chevrolet Malibu - but overall delays were minimal resulting in only slightly increased order-to-delivery times over last year.”Īnother positive development was that import-badged models showed solid OTD improvements in 2018.
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By removing paper and manual processes, everyone has access to the latest information so timely decisions or actions can be made.Īs a manager, you have peace of mind your vehicles and drivers are operating safely, manual paperwork is minimised, goods are delivered on time using the most cost effective route.“Delays on new or redesigned models were minimal this year as were quality-related holds overall,” said Jessica Krams, manager, vehicle order management for Wheels, Inc. Whether you’re maintaining vehicles, managing deliveries while trying to use the best route, your employees can send or receive information using a mobile device.
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Its cloud fleet management software, electronic proof of delivery software (ePOD) and route planning software makes it easier for organisations to meet road safety legislation, lower running costs, and provide indisputable proof of delivery.Īccess to real-time data provide organisations with clear visibility of its operation, allowing you to make proactive decisions and do more with your assets. Get the most out of your fleet assets, deliver better customer service and improve safety and compliance with TranSend, our unique platform for fleet and delivery management.
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